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RETURNS & REFUNDS

Our return policy is 14 days

You have 14 days from the date of delivery of your order to change your mind and return your items.

In order for the return to be accepted by our customer service, the returned items must be in perfect condition and never have been worn. They must be shipped in their original packaging, with attached labels, and accompanied by all accessories and documents received.

Returns received after the prescribed deadlines will be refused and returned to the sender at their expense.


METROPOLITAN FRANCE

To notify us that you want to return an item, please contact our customer service mentioning your order number, at the following email address: contact@miyette-paris.com

Returns are free in metropolitan France. Once your return request is received, we will send you a prepaid Colissimo label. To send back your package: print the label, attach the left part to the box containing your bag, and drop it off at the post office. The right part should be stamped upon deposit and carefully kept until your package is received by our team.


REST OF THE WORLD

To notify us that you want to return an item, please contact our customer service mentioning your order number, at the following email address: contact@miyette-paris.com

Return and potential customs fees are the responsibility of the customer outside of metropolitan France. Items should be returned to the following address:

MIYETTE / TARDY
101 Rue du Clos du Bief
01710 Thoiry, France


REFUNDS

If the returned order is complete and in perfect condition, our customer service will proceed with the refund of your order within a maximum of 14 days following the receipt of your return package.

The refund will be made to the account used during the payment on our website. A confirmation email will be sent once the refund is completed.

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